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Terms of Service - Website(s) & Other Related Internet Resources

Last updated: 01Jan17

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the F1 GlobalTech website (the "Service").

Your access to and use of the Service is conditional on your acceptance of and compliance with these Terms and they apply to all who access the Service.  All who access or cause other persons, systems and/or services to access these services agree to be bound by these Terms and further acknowledge that if they disagree with any part of the terms, their exclusive and sole remedy is to immediately cease and desist from accessing the Service.

Links To Other Web Sites

Our Services may contain links to third-party web sites or services that are not owned or controlled by us.  As such, we have no control over, and assume no responsibility for, the content, privacy policies and/or practices of any third-party web sites and/or services.  We strongly advise users to review the Privacy Policy of every site that they visit.

Users acknowledge and agree that we shall not be directly or indirectly responsible and/or liable
for any damage and/or losses caused or alleged to be caused by and/or in connection with use of or reliance on any such content, goods or services available on or via any third-party services.  We strongly advise users to read the terms and conditions and privacy policies of any third-party web sites or services visited.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation any breach of the Terms by any user.  All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).  Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede
and replace any prior agreements we might have between us regarding the Service.

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time and without notice.  By continuing to access or use our Service after those revisions become effective, users agree to be bound by the revised terms.  If a user disagree with any part of the new terms, their exclusive and sole remedy is to immediately cease and desist from accessing the Services.

Users with questions about these Terms are welcome to contact us.
 

Privacy

Last updated: 03May17

F1 GlobalTech, operates this website (the "Service").

This page informs those who access it of our policies regarding the collection, use and disclosure of Personal Information when accessing our Services.  We will not use or share personal information of any users with third parties except as described in this Privacy Policy.

We use personal information for providing and improving the Service. By using the Service, users agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions (see below)


Information Collection And Use


While using our Service, we may ask users to provide us with certain personally identifiable information for the purpose of identification and contact. Personally identifiable information may include, but is not limited to the users' name, phone number postal address, email address and other information. ("Personal Information"). We do NOT release personal information to any third-party unless we are compelled to do so by order of a Canadian court.


Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as Internet Protocol ("IP") addresses, browser types and versions, the pages, times, dates of and length of visits, and other statistics.  Log Data does not include personal or identifiable information about the user(s) of our Services.

Cookies


Cookies are pieces of information sent by servers to the user's web browser.  Some cookie data (session cookies) are used only while the user visits the website and are deleted immediately thereafter.  Others are stored on the local computer for future reference.  Cookies make for a better user experience by remembering things like login information and pages most often visited.  They can also assist the website operator by collecting other general information about the computer, connection and website usage for statistical purposes. This data is invaluable in allowing the website owner to monitor how the site is used and then apply efficiencies to help further improve the user experience.  While a web browser can be configured to reject cookies or notify the user when they are being sent, doing so typically results in limited functionality and enjoyment of the Service.


Service Providers


We may employ third party companies and individuals to facilitate and/or perform services to assist us in analyzing our systems and how they are used.  Third party vendors may have access to Personal Information and are obligated not to disclose or use it for any purpose other than to perform approved tasks on our behalf.


Security

The security of your Personal Information is important to us.  No method of electronic storage and/or transmission of data over any network is 100% secure. While we strive to use commercially acceptable means to protect Personal Information, we cannot guarantee its absolute security.

If accessing our Services securely is a priority, we recommend that users install and deploy a robust VPN/proxy service such as SurfEasy.  We also highly recommend performing a detailed password management policies review and use a secure password encryption/management tool such as LastPass

Changes To This Privacy Policy

We may update our Privacy Policy from time to time.  Changes to this Privacy Policy are effective when they are posted on this page.  Notifications of any update will also appear on this page.  All users are advised to review this Privacy Policy periodically for changes.

If you have any questions about this Privacy Policy, please contact us.

Terms & Conditions - Technical & Creative Services

Last updated: 03May17


Please read these Terms & Conditions ("Terms", "Terms of Service") carefully before using hiring F1 Globaltech. ("Us", "We", "Our")

Hiring us for professional services is conditional on full acceptance and compliance with these Terms.  By ordering services and/or parts, customers agree to be bound by these Terms in their entirety except where prohibited by law.  Customers acknowledge if they do not agree with the terms in their entirely, their sole and exclusive remedy is to avoid hiring us.  These terms apply to all customers and are binding from the moment that the customer contracts our services.


+ We offer confidential written estimates for all service work after we have completed a hands on analysis of the customer's systems in question and have consulted with the customer. All creative projects begin with a face to face meeting prior to offering a quotation for services.

+ Estimates and Quotations do not include administrative fee(s),  HST and other government taxes and fees, where applicable, unless noted otherwise.

+ While we can flat-rate some routine maintenance, other service work is on the clock at prevailing rates.  This may include additional work requested by the customer that was not included in the original work order and/or service agreement.  For the purposes of flat-rate service work, if after beginning such work we discover any issues that do not fall within the scope of "routine maintenance", we will contact the customer to advise them of same and request their authorization before proceeding with any further work.

+ Customer requests for any work to be undertaken outside of our regular business hours. are subject to overtime rates and surcharges.

+ Payment for services rendered is in Canadian funds by cash, certified cheque or business cheques  ONLY. CREDIT is not available.

+ We reserve the right to request and photocopy bona fide government ID in advance of providing any service. The name and address on any form of accepted payment, other than cash, MUST be the same as that on any work order, service agreement and government ID. 

+ YES! We do onsite calls!  Just like appliance repairers, we have a service call fee that varies according to the general distance and time required to travel to the location of services from our offices and is in addition to any other fees for services. We may require prepayment of same.

+ Failed service calls (customer does not answer door or does not call us prior to the technician leaving for the call) does not relieve the customer of their obligation and liability for full and immediate payment of service call and other administrative charges.

+ FULL PAYMENT for services are based on the project agreement.  Failure to meet the payment schedule can result in delay/suspension of further work and/or withholding of the customer's equipment and/or services until such time as required payments are received by us.

+ Remote sessions are available where technology exists and is subject to the receipt of a prepaid retaining fee prior to the commencement of services.

+ We can pickup/deliver customer equipment from/to their residence or place of business during our business hours (weekdays only).  Service call chargebacks apply for each pickup/delivery including failed attempts.  We will NOT receive/deliver from/to third-parties and/or addresses not included on the work order.

+ We are available during business hours.  Overtime rates and fees apply outside of these hours.

+ ALL NSF payments will be charged back a $100 administration fee in addition to the original invoice amount plus applicable taxes.  Reimbursement of all outstanding charges must be delivered to us within 24 hours otherwise it will be considered a fraudulent transaction and referred to the appropriate law enforcement authorities and/or our legal counsel.

+ Customers retain full responsibility and liability for any and all outstanding service charges.  FULL PAYMENT for all services rendered is required prior to release of customer owned equipment, systems and/or services.  We  may, at our discretion, charge back for storage, administration, interest and/or other fees and/or retain and take ownership of all customer owned equipment/systems under the Ontario Repair and Storage Liens Act, and/or  proceed with actions of collection and/or litigation against customers who fail to retrieve their equipment/systems and/or pay all outstanding charges in full within 30 days of the completion of rendered services.

+ Some of the services offered are outsourced to third-party service providers.  We cannot be held liable for failure of these services and/or any related costs to customers. Any liability/losses claimed by a customer is limited to the amount that has been paid out to us by the customer for the contracted work in question and as a result of our errors only

+ We reserve the EXCLUSIVE PRIVILEGE AND RIGHT to accept and/or deny any services request from ANYONE.  We have no obligation to justify our decisions.

+ These terms and conditions are subject to change without notice and do not necessarily reflect all applicable terms and conditions.

+  As a reward for getting through this legal statement, please contact us to answer a skill testing question and you will be rewarded with your choice of: a free service call within Niagara, Ontario; up to one hour of remote technical support; or, up to one hour of professional consulting. Conditions apply.

+  Summary:  If you play nice with us, we will play nice with you.


For questions about or clarification of the TOS, please contact us.
 
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